A Step-by-Step Guide to Filing an Insurance Claim By Tony Holliday Insurance Services

Insurance Services

When Life Takes a Turn, You Need Insurance Services You Can Count On

Let’s say you wake up to a bloodied basement. Or perhaps your entire afternoon was completely upended by a fender bender. In moments like these, when life throws the unexpected your way, what you need most is clarity, support, and an insurance team that answers the phone.

At Tony Holliday Insurance , we understand how stressful filing an insurance claim can be. You’re not just dealing with damage — you’re dealing with uncertainty. That’s why we’ve built a step-by-step guide to help you file your claim efficiently, reduce delays, and get back to normal life faster.

In this guide, you’ll learn not just how to file a claim — but how to do it with confidence knowing you have the right insurance partner behind you.

Why Trust Tony Holliday Insurance?

With decades of experience in Insurance, Tony Holliday Insurance has been a trusted name for families and businesses seeking personalized coverage and responsive service. Our mission? To Simplify Insurance Services, offer real support when it matters, and help you make the best choices for your protection.

We’ve helped thousands of policyholders through the claims process — and we’re known for being fast, fair, and fiercely committed to your peace of mind.

Step 1: Understand What Your Policy Covers

 

Before disaster strikes, it’s critical to understand the type of Insurance Services you have. Whether it’s auto, home, renters, or commercial coverage — every policy has different limits, exclusions, and deductibles.

What makes us different? We don’t just sell policies — we explain them in plain English. At Tony Holliday Insurance, we walk you through every clause, so when a claim arises, there are no surprises.

Pro Tip: Schedule a policy review with our team to ensure your current Insurance Services still meets your lifestyle or business needs.

Step 2: Act Quickly But Calmly

 

Safety should be your top priority as soon as an incident happens, followed by documentation. As soon as you’re safe:

  • Take clear photos or videos of the damage.
  • Write down everything you remember (time, weather, events).
  • If it’s a car accident, exchange information and file a police report.

     

Delaying documentation can result in missing key evidence that affects your Insurance Services payout. That’s why our clients receive a free Claim Checklist Kit with every new policy — because preparation empowers better outcomes.

Step 3: Contact Tony Holliday Insurance Immediately

 

Give us a call as soon as you have the bare minimum of information. Unlike national carriers, where you may wait days for a response, Tony Holliday Insurance clients get:

  • A real, local advisor who knows your policy.
  • Immediate support — no phone trees or bots.
  • Guidance on what to do next — not just what forms to fill.

     

“Filing my water damage claim felt overwhelming until I called Tony Holliday. They walked me through every step and followed up regularly. It’s a whole different experience than dealing with a big-box insurer.” — Marianne R., homeowner.

Step 4: File the Claim With Our Help

 

Filing a claim doesn’t have to be confusing. We’ll help you:

  • Complete the claim form accurately.
  • Submit your evidence package (photos, receipts, police reports, etc.).
  • Connect with the right adjuster — fast.

     

Whether you’re dealing with Property Insurance, Business Interruption, or Auto Coverage, we tailor our approach based on the claim type and ensure you avoid common pitfalls that delay payouts.

Step 5: Learn about the adjuster and what to expect

 

Your insurance company will send an adjuster to look at the damage.. This can be a nerve-wracking process — but not when you’ve got us in your corner.

Here’s how we support you:

  • We will brief you on what to expect.
  • Help you prepare documentation for the visit.
  • Can even be present (virtually or in-person) to ensure fairness and transparency.

     

With Tony Holliday Insurance, you’re never left in the dark during the process.

Step 6: Track Your Claim Like a Pro

 

The biggest frustration for most policyholders? Not knowing the status of their claim. We fix that.

Our clients get:

  • Real-time updates via email or phone
  • A personal claim manager you can reach anytime.
  • Answers — not excuses.

     

At Tony Holliday Insurance, we believe transparency builds trust, and we’re proud to be one of the few agencies offering real-time claim tracking for our clients.

Step 7: Review the Settlement

 

You’ll get a settlement offer after the adjuster looks over your claim. Here’s where our experience pays off:

  • We’ll help you decide if the offer is fair.
  • If it’s not, we negotiate on your behalf.
  • You’ll understand every detail before accepting.

     

Not all insurance companies go the extra mile to protect you — but we do, every single time.

Step 8: Use the Funds — and Prevent Future Claims

 

The money is released as soon as you agree to the settlement. But we don’t stop there. We’ll help you:

  • Rebuild or repair with vetted professionals.
  • Create a risk-reduction plan so it never happens again.
  • Update your Insurance  coverage if your needs have changed.

     

With Tony Holliday Insurance, you don’t just recover — you come back stronger and smarter.

Why Clients Choose Tony Holliday Insurance Over Competitors

 

Here’s what sets us apart:

  • Local Experts: We know the community, and we know your risks.
  • Claim Advocacy: We fight for fair settlements — not just file forms.
  • 24/7 Support: Emergencies don’t wait — neither do we.
  • Custom Coverage: One-size-fits-all doesn’t work. We make sure that your Insurance Services fits your life or business.
  • No-Nonsense Policies: No hidden language. No surprises. Just real coverage.

     

Final Thoughts: Don’t Wait for Trouble to Strike

 

Filing a claim shouldn’t be a maze of confusion and stress. With Tony Holliday Insurance, you’re not alone — from the first phone call to the final settlement, we’ve got your back.

If you’ve recently experienced damage, loss, or an accident — reach out now. If you haven’t already, now is always a good time to look over your Insurance Services and make sure you’re covered for anything that might happen.

Signup our newsletter to get update information, news, insight or promotions.
Scroll to Top